Cannot drag and drop mail items in Outlook


This functionality was working but stopped. I can move by right clicking the mail item and selecting Move and then selecting my archive folder.

After a bit of research all you need to do is press the Esc key a couple of times and the drag and drop functionality returns!

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When attempting to dismiss a reminder Microsoft Outlook errors with the message ‘Cannot turn off the reminder. You may be reminded again. The folder is full’


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This occurred after upgrading an Outlook installation from Outlook 2007 to 2010 using an existing Outlook data file.

I resolved this by closing Outlook and launching Outlook.exe from the command line with the “cleanreminders” argument:

C:’Program Files’Microsoft Office’Office14’OUTLOOK.EXE /cleanreminders

Note: Office14 in this case links to Office 2010. The Office iteration is different by version.