Cannot drag and drop mail items in Outlook


This functionality was working but stopped. I can move by right clicking the mail item and selecting Move and then selecting my archive folder.

After a bit of research all you need to do is press the Esc key a couple of times and the drag and drop functionality returns!

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Microsoft Outlook – Reported error (0x8004010F) : ‘Outlook data file cannot be accessed.’


After you have moved an Outlook account and associated .pst file to a different location or PC you may receive this error after you try to Send/Receive mail.

I found that the problem was caused by the expected delivery locations for the send/receive process.

I found that by changing the folder to specify a different inbox, applying and then selecting the correct inbox and applying fixed the issue.

– In Outlook 2010 click File>Account Settings>Account Settings

– Select the relevant account and click Change Folder

– Select a different location and apply

– Select Change Folder and select the correct Inbox location

The send/receive process should now work