Unable to log into the Zenworks realm because the system has disconnected from the network and the specified credentials did not match the credentials cached on the system.
I had this error on a client PC that wasn’t displaying the correct number of application icons in the Zenworks Application Window. Right clicking on the taskbar icon showed that the client wasn’t logged in – when an attempt to login was made the error message above was produced.
I followed advice on the Novell forums which amounted to:
– Clearing the cache by running this command rd C:Program FilesNovellzenworkscachezmd" /q /s
– Then running a refresh from the command prompt zac ref
After a restart this still didn’t allow the client to login so I could find no other way than removing and reinstalling the Zenworks application which then went on to work as normal.